Investigation summary a complaint of the male luer missing from the product was received from the customer.No product or photo was returned by the customer.The customer complaint of mis-assembly could not be verified due to the product not being returned for failure investigation.A device history record review for model: 11448964, lot number: 22109013 was performed.The search showed that a total of (b)(4) units in 1 lot number were built on 03oct2022.There were no quality notifications issued for the failure mode reported by the customer during the production build of this set.Due to no sample being received, an investigation could not be performed, and a root cause could not be determined.This incident has been added to our database of reported incidents.Our business team regularly reviews the collected data for identification of emerging trends.Your assistance in this matter has been helpful in trend identification and supporting our commitment to continuous quality improvement.
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