On 06-jan-2023, carestream health was informed by a dealer of a customer issue "when trying to push otc z axis motor down button, after releasing the button, otc continued to move down on its own.Tech pressed the "all brake release" button to stop the movement.The issue was intermittent." there was no injury to the patient or the tech/operator.
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A situation occurred where a site technician pressed the overhead tube crane (otc) motor down button, after releasing the button, the otc continued to move, towards the table requiring the user to push the all breaks release button.No patient injury occurred.Carestream will implement a field correction to address the potentially impacted systems at customer sites.
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