Siemens became aware of an incident that occurred on the artis icono biplane system.A large display was moved, and it collided with a plane flat detector.As result the large screen protector shattered.Siemens service engineer was able to remove large pieces of glass, and the user removed smaller shards from inside the ld frame.There are no indications of any adverse effects on the health status of the involved persons.Siemens has requested additional information in order to conduct an investigation of the reported event.
|
H10: manufacturer narrative: h3, h6: siemens healthineers completed the investigation of the reported event.The investigation was performed based on expert discussions, consideration of the complaint description, customer service reports, system history, log file analysis, and cc-part analysis.As initially reported, after a procedure the detector of plane a collided with the large display whereby the protection glass of the large display shattered.Most of the shattered glass remained in the frame of the protection shield and did not fall.Only small glass shards from the impact point fell onto the cover of the detector and onto the lower rim of the display.X-ray was still available, stand movement was still possible in override mode.There were no indications of any adverse health effects to the involved persons.According to log file analysis, the collision was caused by moving the dcs with the large display against the detector.The collision happened during user-controlled system movement.There is no indication for an unintended movement of the system.The operator manual contains adequate instructions about system movement and how the operator can avoid a collision with not-collision-monitored components (e.G., display ceiling suspension or mobile equipment).The large display was replaced as part of service activity, which resolved the problem.Impact tests were performed on the replaced part by the oem manufacturer.According to provided test report, one monitor had broken glass after the test, but no cracked glass fell off.Test results comply with the required standards.A possible general error that would require corrective measures of the installed base could not be determined by the investigation.The complaint was closed.
|