(b)(4).The actual device was not returned; however, the customer provided one photo and one video for analysis.The complaint of a catheter leak during use was able to be confirmed by the photo and video.The photo displayed backflow blood in the arterial line.The video revealed the arterial line had air bubbles traveling through non-arrow extension tubing that was connected to the arterial luer hub.A complete visual inspection could not be performed as no sample was returned for analysis.A device history record review was performed, with three relevant findings identified.Without the actual device returned it could not be confirmed if the failure mode of this complaint matches the failure mode of the non-conformances identified.The instructions for use (ifu) provided with this kit warns the user, "do not alter any kit/set component during insertions, use or removal (except as instructed).Examine catheter and extension lines before and after each treatment for any signs of damage." the customer report of a catheter leak during use was confirmed by visual inspection of the customer supplied photo and video.The photo displayed backflow blood in the arterial line.The video revealed the arterial line had air bubbles traveling through non-arrow extension tubing that was connected to the arterial luer hub.Without the sample returned, full complaint verification testing could not be performed and the probable cause could not be determined.Teleflex will continue to monitor and trend for reports of this nature.
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