Catalog Number CON-HL-90 |
Device Problems
Defective Component (2292); Power Problem (3010)
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Patient Problems
Insufficient Information (4580); No Clinical Signs, Symptoms or Conditions (4582)
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Event Type
malfunction
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Manufacturer Narrative
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Date of event and model#: udi section are unknown, no information has been provided to date.A product sample was received and is awaiting evaluation, investigation including root cause analysis is in progress.A supplemental mdr will be filed as necessary in accordance with 21 cfr 803.56 when additional reportable information becomes available.
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Event Description
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It was reported that the on/off switch was broken.There has been no report of patient involvement or no observable clinical symptoms or a change in symptoms identified in the patient.
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Manufacturer Narrative
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Device evaluation: one device was returned for investigation where it was found that customer complaint was confirmed.The pcb board and switch were not working leading to the device not having power.The connection between the the pcb and the power switch were damaged.The device is deemed beyond economical care and will be scrapped.A manufacturing device history review was not done as the device is beyond a year from the manufacturing date.Service history review identified this device had not been in for service previously.
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Event Description
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Additional information received via email on 8-june-2023.No patient involvement was reported.
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Search Alerts/Recalls
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