The device was returned and evaluated, and the customer¿s allegation was confirmed due to a dent in the connecting tube.In addition to the forceps channel port found to not be secured, evaluation findings are as follows: the adhesive of the bending section cover was chipped, the connecting tube had coating peeling; due to damage of the channel tube, neither the forceps nor the cleaning brush could be inserted smoothly; the light guide (lg) lens had discoloration, the control unit was dirty, and the grip was dirty.Additionally, the following device components were found to have scratches: connecting tube, video connector, video connector case, lg connector, control unit, universal cord, lock engagement lever, angulation lever, the grip, and the switch box.The investigation is ongoing, and a supplemental report will be submitted upon completion of the investigation or if any additional information is provided by the user facility.
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This report is being supplemented to provide additional information based on the legal manufacturer's final investigation.A review of the device history record found no deviations that could have caused or contributed to the reported issue.Based on the results of the investigation, the root cause of the rattling in the forceps stopper mouthpiece could not be determined, however, it was likely due to stress or handling.Olympus will continue to monitor field performance for this device.
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