According to the customer, on (b)(6) 2023 the patient was laying in the bed and raising the bed up when the remote "just caught on fire".According to the customer this caused the remote to be burnt.The device has been in use for six months by the customer and was purchased from medline on 3/7/2022.It was reported that the fire department was called due to the reported incident but the patient is "fine" "didn't have to go to er or anything".It was reported that there was no injury related to the incident.The sample has been requested to be returned for evaluation.It has been determined that the reported event could cause or contribute to serious injury if it were to occur.In an abundance of caution, this medwatch is being filed.If any further relevant information is identified or obtained, a supplemental medwatch will be submitted.
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