Model Number 491346 |
Device Problem
Incorrect, Inadequate or Imprecise Result or Readings (1535)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 01/26/2023 |
Event Type
malfunction
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Manufacturer Narrative
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A device evaluation and/or device history review is anticipated but is not complete.Upon completion, a supplemental report will be filed.
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Event Description
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It was reported that bd totalys slideprep carry over occurred from one case to another.The following information was provided by the initial reporter: customer reports a slide with light cellularity had a thick spot of cells, they believe in the area around where the quad tip vacuums.Customer said the slide to the left of this one had really thick cellularity.It was noticed the suspected carry over while screening so there were no erroneous reports sent out.
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Manufacturer Narrative
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H.6 investigation summary: complaint reports contamination on slideprep (catalog number 491346) serial number (b)(6).Complaint alleges slides contain thick spots of cells caused by quad bundle tips, no erroneous results were reported.Service replaced the quad bundle tips and realigned the quad arm parameters.Root cause attributed to misalignment of quad arm.This complaint is a confirmed failure of the instrument based on the service investigation.Review of device history record for instrument serial number, (b)(6) is not required because this complaint does not allege an early life failure or failure at installation and has changed configuration since release from manufacturing due to service repairs/pms.Device was installed on 09/25/2020.Service history review was performed for the instrument (b)(6), and no additional work orders were observed for the complaint failure mode reported.Review of risk management files confirms there are no new or modified risks associated with this failure mode.
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Event Description
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It was reported that bd totalys slideprep carry over occurred from one case to another.The following information was provided by the initial reporter: customer reports a slide with light cellularity had a thick spot of cells, they believe in the area around where the quad tip vacuums.Customer said the slide to the left of this one had really thick cellularity.It was noticed the suspected carry over while screening so there were no erroneous reports sent out.
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Search Alerts/Recalls
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