We checked the returned unit and confirmed that the ccd module as defective.Based on the result, we concluded that it was caused due to the excessive force applied on the ccd module.In addition, we confirmed that the u/d knob broken, the light guide cable buckled, the lg cable connector corroded, the remote control buttons cut, the air/water nozzle improper adjustment, and the u/d and the r/l pulley wires worn out; however, they are not the main cause, and/or irrelevant to the alleged complaint.Based on the technical report ""hr-rpt-0586(image failure)"" and/or the risk analysis results, it was evaluated to submit mdr.
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