Philips has investigated this complaint.A philips field service engineer (fse) visited the site and confirmed that the system was down due to geometry errors.Review of the system log file showed failing power on self-test (post) error which is related to table longitudinal movement.As a part of repair activity, the fse replaced the node interface unit and calibrated the table longitudinal position.After replacement and calibration, the system was returned to use in good working order.The codes were updated based on the investigation outcome.The evaluation method code was corrected.
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