The manufacturer previously reported an allegation from a user's mother that she developed a rash with blistering where the mask and headgear are on her head about a year ago.The user has visited the dermatologist and has been prescribed antibiotics and prescription creams.The dermatitis remains and she currently is still using the mask and not taking any medication.The manufacturer suggested to the user switching masks and to wash her mask and headgear more frequently with detergent and air dry.The dermatologist will be testing for silicon reaction.No product will be returning.This is an initial-final report.If pertinent information becomes available to the manufacturer at a later date, an addendum to this final report will be filed.Additionally, three attempts to have the device returned for evaluation and investigation were unsuccessful.At this time, no further investigation can be performed.In the previous report, section h1 type of reportable event, was inadvertently selected as "other".It has been corrected to "serious injury" on this report.The manufacturer site is also corrected on this report in sections d3 and g1.
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