Model Number N/A |
Device Problem
False Negative Result (1225)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 01/11/2023 |
Event Type
malfunction
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Manufacturer Narrative
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An outside the united states customer obtained a nonreactive (negative) hiv ag/ab combo (chiv) result for a patient sample on atellica im.The sample was repeated on the same atellica im and the result was also negative.The sample was tested on two other alternate methods and the results were positive.Calibration and quality control (qc) were within the range.The interpretation of results section of the atellica im chiv instructions for use states: "results of this assay should always be interpreted in conjunction with patient's medical history, clinical presentation and other findings." catalog#10995527 is not registered in the us, however, pma bp140103 for a similar product (atellica im hiv ag/ab combo (chiv) catalog# 10995459) siemens continues to investigate.
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Event Description
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The customer obtained a nonreactive (negative) hiv ag/ab combo (chiv) result for a patient sample on atellica im.The sample was repeated on the same atellica im and the result was also negative.The sample was tested on two other alternate methods and the results were positive.The atellica im chiv results were not reported to the physician(s).There are no reports that treatment was altered or prescribed or adverse consequences due to the discordant nonreactive atellica im chiv results.
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Manufacturer Narrative
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Siemens filed the initial mdr on feb 16, 2023.Additional information feb 17, 2023: an outside the united states customer obtained a nonreactive (negative) hiv ag/ab combo (chiv) result using lot 321 on a patient sample on atellica im.The sample was repeated on the same atellica im and the result was also negative.The sample was tested on two other alternate methods and the results were positive.Siemens reviewed the available information to evaluate for a potential product problem.Qc was within acceptable range for atellica im chiv.No sample was available to send to siemens for further investigation to determine potential cause.Sample was from a known hiv positive patient.The patient is not known to be on anti-retroviral therapy but this cannot be ruled out and can be a cause for false non-reactive results.Intended use of atellica im chiv is to diagnose not to monitor positive patients.No potential product issue is observed.The customer is operational.In section h6, the investigation finding, and investigation conclusion codes were updated.
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Search Alerts/Recalls
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