The reported event was inconclusive since sample condition was poor.It is unknown whether the device had met relevant specifications.The product was used for patient treatment.It was unknown whether the product had caused the reported failure.Visual evaluation of the returned sample noted one opened (without original packaging), used drainage bag with an inlet tube and sample port connector.Visual inspection of the sample noted the inflation arm/valve cap disconnected from the catheter and the foley statlock could not be evaluated since sample condition was poor, therefore this investigation is considered inconclusive.Flushed the sample port and filled the drainage bag with 10 ml methylene blue solution (3 drops 1% aq methylene blue per 100ml distilled water) and no issues were observed from the drainage bag.A potential root cause for this failure mode could be ¿inappropriate snap fit".Based on information in the fmea, the residual risk of this failure is low.Current controls in place are adequate to mitigate this failure mode.The product catalog number for this device is unknown.Therefore, bd is unable to determine the associated labeling to review.The lot number is unknown; therefore, the device history record could not be reviewed.H11: section a through f - the information provided by bd represents all the known information at this time.Despite good faith efforts to obtain additional information, the complainant / reporter was unable or unwilling to provide any further patient, product, or procedural details to bd.H3 other text : the actual/suspected device was inspected.
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