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Model Number 777000 |
Device Problem
Output below Specifications (3004)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Type
malfunction
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Manufacturer Narrative
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The device was returned to olympus, and it was observed that the output is too low.This complaint is most likely the result of a faulty power supply unit.Testing and inspection also found: g600 error code, this error occurs if the auxiliary board does not respond on time.This complaint is most likely the result of a faulty auxiliary board.The investigation is ongoing; therefore, the root cause of the reported event cannot be determined at this time.However, if additional information becomes available this report will be supplemented accordingly.
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Event Description
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A user facility returned the olympus asset, g400 generator-gyrus, to the olympus service center.Upon inspection and testing of the returned device, it was observed that the output is too low and fails.This report is being submitted for the event found during evaluation.There was no patient involvement.
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Manufacturer Narrative
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This report is being supplemented to provide additional information based on the legal manufacturer's final investigation.Please see updates to h4, h6 and h10.The device history record was not reviewed as the device has been previously repaired by the olympus service team.However, olympus only releases products to market that meet all manufacturing specifications and final product release criteria.Based on the results of the investigation, it¿s likely the output was too low because of a faulty power supply unit.The final root cause of this event was unable to be identified.Olympus will continue to monitor field performance for this device.
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Search Alerts/Recalls
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