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Model Number 0570-0420 |
Device Problems
Erratic or Intermittent Display (1182); No Display/Image (1183); Display or Visual Feedback Problem (1184)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 01/31/2023 |
Event Type
malfunction
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Manufacturer Narrative
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A replacement glidescope video baton quickconnect large was provided to the customer and the reported glidescope video baton quickconnect large used in the procedure was returned to verathon for evaluation.A verathon technical service representative evaluated the returned device and while they were unable to confirm the reported intermittent image, they did confirm the foggy/blurry image reported.When connecting the reported video baton to known, good, test verathon equipment, the image appeared "foggy." upon visual inspection of the reported video baton the verathon technical service representative identified cracks to the video baton's lens and damage to its housing cover.The glidescope video baton quickconnect large failed verathon's functionality testing.Upon completion of the evaluation the glidescope video baton quickconnect large was scrapped due to the customer already being provided a replacement and there being no repairs available for the device.Corrective action is not required at this time.Verathon will continue to monitor for trends.The glidescope video laryngoscopes operations and maintenance manual (omm) notes that "before every use, ensure that the instrument is operating correctly and has no sign of damage.Do not use this product if the device appears damaged." verathon followed up with the customer and restated the importance of checking the device before its use in a procedure.
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Event Description
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The customer reported that during a patient procedure, using a glidescope video baton quickconnect large, the image would intermittently disappear.When the image did reappear, the image appeared blurry.No delay in the procedure, use of a backup device, or harm to the patient was reported.
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Search Alerts/Recalls
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