Trackwise#: (b)(4).The device was returned to the factory for evaluation on 01/31/2023.An investigation was conducted on 02/09/2023.A visual inspection was conducted.The harvesting device was returned inside the cannula.There were no visual defects observed on the cannula or the intact c-ring.A mechanical evaluation was conducted.The harvesting device was removed from the cannula with no physical or visual difficulties observed.Signs of clinical use and evidence of charred material was observed on the heater wire.The heater wire was observed to be intact with no visual defects observed.The clear silicone insulation on both the cold and hot jaws was observed to be intact with no visual defects observed.An electrical evaluation was conducted.A pre-cautery test was performed per the instruction for use (ifu) with a reference cable, adapter and reference power supply at level 3.0.The device did turn on and an audible sound was heard when activating the toggle.The device passed the pre-cautery test.It produced visible steam and heat during ten (10) 3-second activations.The device was tested for the safety shut down system as the device would turn on, and produced visible steam.A temperature and resistance test was conducted to evaluate the device function.The resistance value was measured at.67 ohms which is within specification.The device passed the temperature measurements test.The displayed temperature increased and turned green within the 2 second specified timeframe.The displayed temperature decreased once the toggle swivel was released (complaint lab hemopro 2 test station bmram 14290, due 03/31/2023).Based on the returned condition of the device and the results of the evaluation, the reported failure "intermittent continuity" was not confirmed.The lot # 3000278333 history record review was completed.There were no ncmrs, rework, or deviations documented for the reported lot number.Based on the dhr/lhr review results, it was determined that there is no relation between the batch manufacturing process and the reported failure.
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