Model Number HEMCSM10 |
Device Problem
Incorrect, Inadequate or Imprecise Result or Readings (1535)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 02/09/2023 |
Event Type
malfunction
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Manufacturer Narrative
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The product has been requested for return, but has not arrived yet.Once it has arrived and the evaluation has been completed a supplemental submission will be sent with the evaluation findings.The device history record review has been completed and all manufacturing inspections passed with no non conformances.
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Event Description
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It was reported that there was a malfunction with the clearsight module.The edwards representative states as he was using his demo clearsight module at his residence and self-testing the equipment to ensure it was in working order.The clearsight module was giving inconsistent blood pressure readings.The readings were displaying erratically, going up and down.The reading was 150s systolic.The reading was expected to be 110-120 systolic.The issue was isolated to the clearsight module.When he received a replacement clearsight module it worked on his monitor with no issues.There was no apparent damage seen.Before patient use.There was no patient involvement.
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Manufacturer Narrative
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The clearsight module was received and evaluated.The suspect device was connected to known good working components for testing.Monitoring started and after fifteen minutes there was a message of hemosphere module fault error that displayed.The patient values were steadily displayed until the error occurred, then the connection was lost.When the suspect device was reconnected there was a fault of l-tech module slot - communication error that displayed.A known good working printed circuit board assembly was installed and removal of the suspect one was completed.With the known working pcba, monitoring continued for one hour and there were no errors that occurred.The technician re-installed the original suspect pcba and then an error occurred after 25 minutes of monitoring.A visual inspection was performed and there was no physical damage found.The root cause was found to be the printed circuit board assembly component.An investigation has been initiated to consider potential operational component issues.
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Search Alerts/Recalls
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