Model Number 27003 |
Device Problems
Inadequate User Interface (2958); No Tactile Prompts/Feedback (4024)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 02/01/2023 |
Event Type
malfunction
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Event Description
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During resmed evaluation, an astral device had an unresponsive touchscreen.There was no patient harm or serious injury reported as a result of this incident.
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Manufacturer Narrative
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The top case was replaced to address the reported complaint.The device was serviced and fully tested before it was returned to the customer.Resmed reference#: (b)(4).
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Manufacturer Narrative
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Based on all available evidence and complaint investigations of a similar nature, an investigation determined that the reported complaint was due to internal physical damage.Resmed¿s risk analysis for this failure mode concludes that the risk is acceptable.Resmed reference#: (b)(4).
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Event Description
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During resmed evaluation, an astral device had an unresponsive touchscreen.There was no patient harm or serious injury reported as a result of this incident.
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Search Alerts/Recalls
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