Depuy synthese is submitting this report pursuant to the provisions of 21 cfr, part 803.This report may be based on information which depuy synthese has not been able to investigate or verify prior to the required reporting date.This report does not reflect a conclusion by fda, depuy synthese or its employees that the report constitutes an admission that the device, depuy synthese, or its employees caused or contributed to the potential event described in this report.If the information is unknown, not available or does not apply, the section/field of the form is left blank.Investigation summary - service and repair evaluation: the customer reported the hand piece for battery powered driver's speeds barely work.The repair technician reported discolor wire and membrane vent, device runs intermittent in fast forward and reverse mode and runs low in forward mode, brown residue on the barriers, motor, coating missing on circuit board wire.The cause of the issue is unknown.The item passed synthese final inspection on (b)(6) 2023 and will be returned to the customer upon completion of the service and repair process.Attached service record router completed through operation 30.Finalized service record will be archived in tungsten document management system.The evaluation was confirmed.The device was deemed serviceable and will be returned to the customer, no design or manufacturing issues were identified therefore it has been determined that no corrective and/or preventative action is proposed.Device history lot - part # 05.000.008 synthese lot # 008100 supplier lot # 008100 release to warehouse date:(b)(6) 2021 supplier: triangle manufacturing no ncrs were generated during production.Device history review - review of the device history record(s) showed that there were no issues during the manufacture of this product, and any sub-components, which would contribute to this complaint condition.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
|