Other text: d4.Udi, h3.Device evaluated by manufacturer and h6.Health impact, and evaluation codes: updated.D3, g1,2 email is: regulatory.Responses@icumed.Com.One device was received.Per visual inspection, the front cover was cracked.The water tank was cracked and leaking.The power cord was cut in half.The complaint was confirmed, and no further device analysis was performed.The root cause was a severed line cord from physical damage due to user interface.The product's history records were reviewed and there were no non-conformances nor service-related issues that would have resulted in the reported complaint.Replaced power cord, device front cover and water tank cover.Replaced the reservoir gasket and o-rings for preventative maintenance (pm).The device passed all functional and delivery tests.
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