Model Number 447202 |
Device Problem
False Negative Result (1225)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 02/22/2023 |
Event Type
malfunction
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Manufacturer Narrative
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Initial reported phone: (b)(6).A device evaluation and/or device history review is anticipated but is not complete.Upon completion, a supplemental report will be filed.
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Event Description
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It was reported that bd kiestra inoqula pdv sensor dirty could cause potential false negative results.The following information was provided by the initial reporter: pdv sensor dirty and not cleaned as per user manual.Cleaning allows sensor to operate correctly.There were instances observed were the inoqula was "inoculating" some plates where no microorganism was growing.The costumer could see bacteria in the gram slide for them and if they inoculated the microorganism in semiautomated mode or manually there was growth.So those plates could be seen as negative when in reality they would be false negatives.
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Manufacturer Narrative
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H6: investigation summary: the customer reported on the bd kiestra inoqula material number: 447202; serial number: (b)(6).It was reported that pvd failure that could go undetected.A system support engineer (sse) connected to the system remotely and found that the dirt was present in the sensor and not cleaned as per user manual.This confirmed the complaint.The sse advised the customer to clean the sensor.After this, the issue has been resolved and now the instrument is ready for routine use.No new trends, risks, or hazards were identified as a result of this complaint.The issue in this complaint does not require the initiation of a corrective and preventative action (capa).Design history record (dhr) review is not required for this complaint.The complaint was evaluated via other elements of the investigation.The results of this evaluation have not identified any new hazards, new risks, or specific trends.Bd quality will continue to closely monitor for trends associated with this issue.
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Event Description
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It was reported that bd kiestra inoqula pdv sensor dirty could cause potential false negative results.The following information was provided by the initial reporter: pdv sensor dirty and not cleaned as per user manual.Cleaning allows sensor to operate correctly.There were instances observed were the inoqula was "inoculating" some plates where no microorganism was growing.The costumer could see bacteria in the gram slide for them and if they inoculated the microorganism in semiautomated mode or manually there was growth.So those plates could be seen as negative when in reality they would be false negatives.
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Search Alerts/Recalls
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