Model Number 27093 |
Device Problems
Device Displays Incorrect Message (2591); Temperature Problem (3022)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 01/02/2023 |
Event Type
malfunction
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Manufacturer Narrative
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The astral device was returned to a resmed authorized third party service center.Evaluation confirmed the reported complaint.The main circuit board and pneumatic block were replaced to address the reported complaint.The device was serviced and fully tested before it was returned to the customer.Resmed reference#: (b)(4).
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Event Description
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It was reported to resmed that an astral device displayed an error message (sf131) related to main blower temperature sensor.There was no patient harm or serious injury reported as a result of this incident.
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Manufacturer Narrative
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Based on all available evidence and complaint investigations of a similar nature, the investigation determined that the reported complaint was due to a false activation.Resmed¿s risk analysis for this failure mode concludes that the risk is acceptable.Resmed reference#: (b)(4).
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Event Description
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It was reported to resmed that an astral device displayed an error message (sf131) related to main blower temperature sensor.There was no patient harm or serious injury reported as a result of this incident.
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Search Alerts/Recalls
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