One device was received for investigation with a corroded drain fitting and cracked tank cover.Visual inspection and functional tests were performed by filling tank with water, attaching temp check, plugged in line cord, and turned on the power switch.The device was leaking from the tank cover.The complaint is confirmed.Cracks in the tank covering the screw holes caused the reported problem.No action taken due to the age and condition of the device.It is deemed beyond economical repair and will be scrapped.A notification was sent to the supplier to inform them of the results of this investigation.The issue will be monitored with further actions taken accordingly.A manufacturing device history record (dhr) review was not performed because the device is beyond a year from its manufacture date and there was no indication of a manufacturing defect during the investigation.
|