The astral device was returned to resmed for an investigation.Review of the device data logs confirmed the reported complaint and revealed a battery charger fault alarm.The battery was replaced to address the issues.The device was serviced and fully tested before it was returned to the customer.Based on all available evidence and complaint investigations of a similar nature, the investigation determined that the reported complaint was due to an isolated component failure within the device battery assembly.Resmed's risk analysis for this failure mode concludes that the risk is acceptable.Resmed reference#: (b)(4).
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