The customer reported to olympus, that during an unspecified procedure the visera hysterovideoscope insertion section was damaged.There were no reports of patient harm associated with this event.During evaluation of the returned device, the evaluation found that the forcep stopper cap was scraping.This mdr is being submitted to capture the reportable malfunction found during the device evaluation.
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The device was returned to olympus for evaluation.The customer's complaint was not confirmed.In addition to the findings reported in description of event or problem, the following non-reportable malfunctions were identified: water tightness lost, due to pinhole on connecting tube; adhesive on rubber chipped; angulation lever does not move smoothly, due to damage; and forceps cannot be smoothly inserted, due to damage on channel tube.The investigation is ongoing.A supplemental report will be submitted upon completion of the investigation or if any additional information is provided by the user facility.
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This report is being supplemented to provide additional information based on the legal manufacturer's final investigation.A review of the device history record found no deviations that could have caused or contributed to the reported issue.Based on the results of the investigation, a root cause could not be determined.However, it is likely that the cause of the phenomenon is mishandling of the user or that wear of ordinary use led to breakage of the device.The following is included in the device ifu: "do not bend, hit, drag, twist or drop the tip of the endoscope, insertion section, bending operation section, video cable and the light guide connector with strong force for preventing failure, breakage of the tip of the endoscope, flexible part, bending part, operation part, universal cord, and device and drop of parts." olympus will continue to monitor field performance for this device.
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