Device Problems
Break (1069); No Apparent Adverse Event (3189); Sharp Edges (4013)
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Patient Problem
Unspecified Tissue Injury (4559)
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Event Type
malfunction
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Event Description
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Metal top part of the actual brush has gone straight into lip [lip injury].Head has just come off - oral-b [device breakage].A spouse via e-mail stated that their husband had been using his oral-b toothbrush and the oral-b toothbrush head came off.The metal, top part of the actual oral-b toothbrush went straight into his lip causing a pretty severe injury.No serious injury was reported.On (b)(6) 2023 follow up via images: the concomitant product was oral-b genius x.No serious injury was reported.On (b)(6) 2023 follow up via images: the concomitant product was oral-b power rechargeable toothbrush handle 3765 genius.The concomitant product lot was bc103310641.No serious injury was reported.
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Manufacturer Narrative
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Product return was requested or its in transport.Evaluation will occur upon receipt of product return.
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Manufacturer Narrative
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(b)(6) 2023 concomitant product investigation results: concomitant product return was received and evaluated.No failure could be identified, the product is according to specifications.
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Event Description
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Metal top part of the actual brush has gone straight into lip.Injury [lip injury] head has just come off - oral-b [device breakage] case narrative: a spouse via e-mail stated that their husband had been using his oral-b toothbrush and the oral-b toothbrush head came off.The metal, top part of the actual oral-b toothbrush went straight into his lip causing a pretty severe injury.No serious injury was reported.25-feb-2023 follow up via images: the concomitant product was oral-b genius x.No serious injury was reported.28-feb-2023 follow up via images: the concomitant product was oral-b power rechargeable toothbrush handle 3765 genius.The concomitant product lot was bc103310641.No serious injury was reported.
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Search Alerts/Recalls
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