The customer suspected device was returned for investigation.The olympus service center confirmed the reported event during inspection and testing.Upon evaluation of the returned device the following defects were found, due to deformation of zoom lever, water tightness lost, nozzle had foreign objects, due to wear of angle wire, bending angle in up direction did not meet the standard value, distal end cover burn, light guide lens cracked, adhesives around light guide lens had white-clouded area, adhesive around objective lens peeled, switch 1,3 scratched, connecting tube scratched, adhesive on angle rubber had white-clouded area, adhesive on angle rubber cracked, adhesive on angle rubber chipped, angle rubber scratched, due to wear of lock engagement lever, up/down knob could be locked securely, due to wear of angle wire, the play of up/down knob out of the standard value, due to clogging of nozzle, water removal ability did not meet the standard value, and connecting tube dented.The faulty parts were replaced, and the device was returned to the user facility.The investigation is ongoing.A supplemental report will be submitted upon completion of the investigation or if any additional information is provided by the user facility.
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A user facility submitted a repair request to the olympus service center, for an evis lucera gastrointestinal videoscope, having air/water leakage.Upon inspection and testing of the customer returned device, foreign material was found clogged in the scope air/water nozzle due to insufficient cleaning.This medical device report (mdr) is being submitted to capture the reportable malfunction found during evaluation.There was no report of patient harm or user injury associated with this event.
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