Expiration date and device manufacture date is unknown.No product information has been provided to date.No product was returned for evaluation.No lot number was provided; therefore, no review of manufacturing device history records could not be conducted.During the manufacturing process the devices are 100% inflation tested, which includes inflating each device cuff and leaving for a 12 hour period.Reductions in pressure over this time are considered a failure and the device would be rejected.History of internal non-conformance review (ncr) showed that there was internal nonconformity report raised due to cuff tear which was found after inflation test.Corrective actions have been taken including initiation of quality alert, training of whole production during production town hall meeting, replacement of gauges and equipment with sharp edges by blunt versions, warning in manufacturing procedure and establishing better organization on affected workplace.No trend of confirmed complaints in relation with this issue was identified.With no lot number reported, we are unable to verify if reported lot number was manufactured prior to or after corrective actions.Based on the available information, the reported issue could not be confirmed, or root cause attributed.No actions have been taken.
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It was reported that when air was placed in the cuff, it would not be inflated.Event occurred during pre-test.There has been no report of patient involvement, no observable clinical symptoms, or a change in symptoms identified in the patient.
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