The us customer reported buffer salt buildup at syringe.The customer advised of inconsistent staining on the morning slide run.The field service engineer replaced the syringe which resolved this malfunction.Some slides were affected.The customer could complete testing with another instrument.The instrument is fully operational, within specification, and ready for the user.Diagnostics were not altered.No harm or patient impact was indicated.
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This malfunction may potentially impact staining performance.No erroneous staining result was reported by the customer in connection with this incident.No patient or user harm was indicated.Patient identifier, age or date of birth, sex, weight, ethnicity, and race: patient information has not been provided by the user.
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