Initial reporter phone: (b)(6).The product investigation was completed.Device evaluation details: visual analysis revealed a hole at the pebax, foreign reddish material inside it, and char attached to the device¿s tip.The device was connected to carto 3 system, and the device was not visualized, error 105 and 106 appeared on the system due to an open circuit on the tip area.The hole at the pebax with foreign reddish material inside it, could be related to the force issue.A manufacturing record evaluation was performed for the finished device 30916887l number, and no internal actions related to the reported complaint condition were identified.The issue reported by the customer was confirmed.It should be noted that product failure is multifactorial.The instructions for use (ifu) contain the following recommendations: the force sensor of the catheter is disconnected.If the problem persists, replace the catheter cable or the catheter.Additionally, regarding to the hole on the pebax issue, the instruction for use contains the following information: to prevent damage to the catheter tip, use the insertion tube supplied with the catheter to advance or retract the catheter through the hemostasis valve of the sheath.The evaluation determined that char is a physical phenomenon of rf, it can be the normal result of the ablation process.The instructions for use contain the following guideline: monitoring the temperature from the electrode during the application of rf current ensures that the irrigation flow rate is being maintained.Using tip temperature to guide ablation could result in deeper lesions and increased risk for collateral damage.If additional information is received regarding this event, a supplemental 3500a report will be submitted to the fda.Manufacturer's reference number: (b)(4).
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