The customer suspected device was returned for investigation.The olympus service center confirmed the reported event during inspection and testing.Upon evaluation of the returned device the following defects were found, pressure in connector, no air/water flow, angulation defect, switch button rubber 1 cut and leaking, angle rubber glue deteriorated/separated/discolored, distal end dented, and coating peeling off under the connecting tube structure.The faulty parts were replaced, and the device was returned to the user facility.The investigation is ongoing.A supplemental report will be submitted upon completion of the investigation or if any additional information is provided by the user facility.
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