The charger cord component was returned to the manufacturer for investigation.The device and monitor were not returned.The device was inspected for general physical integrity, there was no evidence of burning.A depleted monitor was plugged into the cord to attempt a heat test.The charging cord was unable to provide power to the monitor.Additionally, the usb current meter turned off when the charging cord was plugged energized.The device cover was removed, and wiring was inspected.A fault area was unable to be identified.It was observed that the charging cord had damaged components that may have led to an overheat event.Conclusion: engineering evaluation was unable to confirm overheat.It was observed that the charging cord was nonfunctioning during evaluation.
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