Model Number HL-90 |
Device Problems
Defective Alarm (1014); No Audible Alarm (1019); No Display/Image (1183)
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Patient Problems
Insufficient Information (4580); No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 03/07/2023 |
Event Type
malfunction
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Event Description
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It was reported that the temperature display was not working.The device was also failing in the high temperature alarm testing.There has been no report of patient involvement or no observable clinical symptoms or a change in symptoms identified in the patient.
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Manufacturer Narrative
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Date of event is unknown, no information has been provided to date.Investigation including root cause analysis is in progress.A supplemental mdr will be filed as necessary in accordance with 21 cfr 803.56 when required.
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Manufacturer Narrative
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One device was received in good condition apart from a broken reflux plug.Functional test was performed, and the reported problem was replicated as device had faulty printed wiring assembly (pwa) that only shows value "1".It was also the reason why the device was failing high temperature alarm test.A root cause was not able to be determined.A device history record (dhr) review was not performed because the device is beyond a year from its manufacture date and there was no indication of a manufacturing defect during the investigation.Service history review identified this device has not been in for service in the previous 12 months and there was no indication that the complaint was related to a previous service of the device.The printed wiring assembly (pwa), reflux plug, and water tank enclosure was replaced.After the device was repaired it passed functional tests.
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Manufacturer Narrative
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Health effects codes, updated.
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Event Description
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Additional information received via email.The event was observed on (b)(6)2023 during testing.No patient involvement.
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Search Alerts/Recalls
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