It was reported that the external pulse generator (epg) exhibited a loss of battery power multiple times, which occurred with movement of the epg whilst utilising two pairs of "good" batteries.It was further noted that the epg initially was unable to power on, although this issue was resolved after three attempts.There was no patient involvement.
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Product analysis: the analysis could not confirm the customer comment of the external pulse generator (epg) exhibited a loss of battery power and was unable to power on.The epg failed the incoming functional test due to a backlight on/off difference.It was also determined at analysis that the upper and lower case were dented.The keypad was scratched, and the battery shorting bar was contaminated.The epg was returned to the customer unrepaired due to seven year end- of-life.Medtronic is submitting this report to comply with fda reporting regulations under 21 cfr parts 4 and 803.This report is based upon information obtained by medtronic, which the company may not have been able to fully investigate or verify prior to the date the report was required by the fda.Medtronic has made reasonable efforts to obtain more complete information and has provided as much relevant information as is available to the company as of the submission date of this report.This report does not constitute an admission or a conclusion by fda, medtronic, or its employees that the device, medtronic, or its employee caused or contributed to the event described in the report.In particular, this report does not constitute an admission by anyone that the product described in this report has any ¿defects¿ or has ¿malfunctioned¿.These words are included in the fda 3500a form and are fixed items for selection created by the fda to categorize the type of event solely for the purpose of regulatory reporting.Medtronic objects to the use of these words and others like them because of the lack of definition and the connotations implied by these terms.This statement should be included with any information or report disclosed to the public under the freedom of information act.Any required fields that are unpopulated are blank because the information is currently unknown or unavailable.A good faith effort will be made to obtain the applicable information relevant to the report.If information is provided in the future, a supplemental report will be issued.
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