A steris service technician arrived onsite to inspect the amsco 5052 washer/disinfector and found it to be operating according to specification.The technician stated that the door was functioning normally and closing at the correct speed.The technician also found that there were no issues with the function of the door safety switches.No repairs were required, and the unit was returned to service.The reported event is attributed to user error as the employee should have ensured that their hand was away from the unit's threshold when the door of the unit was closing.A steris account manager conducted in-service training with user facility personnel on the proper use and operation of the amsco 5052 washer/disinfector, specifically on safe operating protocols.No additional issues have been reported.
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