SMITH & NEPHEW, INC. GUIDE PIN 3.2MM X 343MM; ROD, FIXATION, INTRAMEDULLARY AND ACCESSORIES
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Model Number 71631436 |
Device Problem
Unsealed Device Packaging (1444)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 03/14/2023 |
Event Type
malfunction
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Manufacturer Narrative
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Internal complaint reference: b)(4).
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Event Description
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It was reported that, during an internal fixation surgery, the sterile package of a guide pin 3.2mm x 343mm was found unsealed.The procedure was resumed, without any delay, using a s+n back-up device.No injury was reported as a consequence of this issue.
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Manufacturer Narrative
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The associated complaint device was returned and evaluated.The visual inspection revealed that the pouch was found to be unsealed, however it cannot be confirmed if this was a result of the manufacturing process.A review of the production order did not reveal a manufacturing abnormality that could have caused or contributed to the reported incident.A review of complaint history for the part number over the past 12 months and for the batch number based on historical data of the device did not reveal similar events for the listed device.A review of the risk management file revealed this failure mode was previously identified.The anticipated risk level is still adequate.A historical review concluded that there are no prior actions related to this product and event.According to the packaging sequence, the device is placed so that the sharp end of the product is against a silicone plug and the end flaps should be folded over and pressed firmly into place, which prevents the puncture of the package.A review made by the quality engineering team revealed that the anticipated occurrence level for this type of failure is low, reviewing the complaint history this is a first time occurrence.Therefore this fail is within our expected risk range and will not require an escalated action.However, in order to mitigate any future occurrence, engineering and production has been notified by about this complaint.At this time, we have no evidence to suspect that the product failed to meet any specifications at the time of manufacture.Factors that could contribute to the reported event include damage during shipping or mishandling.Based on this investigation, the need for corrective action is not indicated.Should additional information be received, the complaint will be reopened.No further investigation is warranted for this complaint; however, we will continue to monitor for future complaints and investigate as necessary.We consider this investigation closed.
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Manufacturer Narrative
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The visual inspection revealed that the box and the silicon pug with the device inside were returned.The pouch was not returned, therefore, it cannot be confirmed that it was unsealed.A review of the production order did not reveal a manufacturing abnormality that could have caused or contributed to the reported incident.A review of complaint history for the part number over the past 12 months and for the batch number based on historical data of the device did not reveal similar events for the listed device.A review of the risk management file revealed this failure mode was previously identified.The anticipated risk level is still adequate.A historical review concluded that there are no prior actions related to this product and event.According to the packaging sequence, the device is placed so that the sharp end of the product is against a silicone plug and the end flaps should be folded over and pressed firmly into place, which prevents the puncture of the package.A review made by the quality engineering team revealed that the anticipated occurrence level for this type of failure is low, reviewing the complaint history this is a first time occurrence.Therefore this fail is within our expected risk range and will not require an escalated action.However, in order to mitigate any future occurrence, engineering and production has been notified by about this complaint.At this time, we have no evidence to suspect that the product failed to meet any specifications at the time of manufacture.Factors that could contribute to the reported event include damage during shipping or mishandling.Based on this investigation, the need for corrective action is not indicated.Should additional information be received, the complaint will be reopened.No further investigation is warranted for this complaint; however, we will continue to monitor for future complaints and investigate as necessary.We consider this investigation closed.
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