Date of event is unknown, no information has been provided to date.A product sample was received and is awaiting evaluation, investigation including root cause analysis is in progress.A supplemental mdr will be filed as necessary in accordance with 21 cfr 803.56 when additional reportable information becomes available.
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Other, other text: one device was returned for investigation with a corroded drain fitting, faulty line cord, leaking block assembly, and cracked tank cover.Visual inspection was performed then filled the tank with water, attached temp check, plugged in line cord, and turned on the power switch.Functional tests reported that the display worked but had liquid crystal leakage inside that aloud only part of the lcd to be read.Confirming the reported complaint.A faulty pcb from impact was the cause of the reported issue.After replacing the pcb, the device was able to function as intended.A manufacturing dhr review was not performed because the device is beyond a year from its manufacture date and there was no indication of a manufacturing defect during the investigation.Service history review identified this device has not been in for service previously.
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