It was reported that the handle (griff) of the introducer came off when the hls cannulae was inserted.The introducer was removed.Customer opened new hls cannulae and continue to ope.Some delay was occurred on treatment however there was not any impact on patient.The sample was investigated in the laboratory of manufacturer on 2023-05-11.Visual control has been performed for both introducer and handle.There was no damage detected on the sample (introducer and handle).Hardened glue residues were found on introducer and also in handle.It was found that a greater area of introducer is completely residue free.Based on the investigation, the failure could be confirmed.The production history record (dhr) of the affected be-pvl 2555 -j with lot# 3000275038 was reviewed on 2023-04-06.According to the dhr result, the product be-pvl 2555 -j passed the defined manufacturing and final release specifications.There is no indication on manufacturing issues.Further, the incoming inspection reports of the affected components griff (handle) (batch # 3000199908) and introducer (batch # 3000237283 and # 3000237282) were reviewed on 2023-04-06.The griff (handle) was checked visually for particles, pressure marks, rills, streaks, sinks, fat, dirt, blur, cords, scratches, burrs, bubbles and also measured for diameter (inner).The introducer was checked visually for ridges, sharp edges, cracks, streaks, dirt, spots, bubbles and also measured for diameter (outer).All tests were passed as per specifications.Review of the non-conformities has been performed.It does not show any non-conformity in regards to the reported product and failure.Based on the investigation results, the most probable cause has been found as: - manufacturing: failure of glue connection between introducer and handle.Production employees were informed about this complaint to increase awareness 2023-05-12.The occurrence rate was calculated for the reported failure and product and it was determined that this is not a systemic issue.Therefore, no remedial action is required.The occurrence rate related to the reported issue is currently being monitored as part of maquet cardiopulmonary¿s trending program and additional investigations or corrections will be implemented in case of adverse trending.
|