There was no patient involved in this event.The pma# provided is associated with the device¿s most recent approval.Manufacturer's investigation conclusion: the reported event of the centrimag 2nd generation primary console display not functioning was able to be confirmed.The centrimag 2nd gen primary console (serial number: (b)(6) ) was returned for analysis and a log file was downloaded for review.A review of the downloaded log files showed events spanning approximately 4 days (30dec2022, 09jan2023, 11jan2023, 17jan2023, 16mar2023 ¿ 17mar2023 per timestamp).Events captured on 16mar2023 ¿ 17mar2023 took place in the testing labs at abbott.The pump was not connected to the console at any point in the log file.The log file showed only normal startup and shutdown sequences.There were no notable alarms active in the log file.During testing, the display pcb and screen was visually observed and placed in a known working test fixture.The reported event was confirmed when the system turned on and the display screen did not turn on.No further testing was completed at this time.A manufacturing task was previously initiated to investigate the issue of the faulty console display.It was determined that there are controls and instructions in place that the issue would have been detected while performing the final test of the console.The device history record (dhr) review provided evidence that the product was functioning correctly when it was sent out to the customer.It can be concluded that this issue could potentially be related to a manufacturing problem; however, the root cause could not be determined.A supplier corrective action request (scar) was initiated to inform the supplier.A risk task was also initiated to address the issue of the faulty condole display from a risk documentation standpoint.The root cause of the reported event could not be conclusively determined through this analysis.The device history records were reviewed for the centrimag 2nd generation primary console and the console was found to pass all manufacturing and quality assurance (qa) specifications.The 2nd generation centrimag system operating manual (rev.L) section 4 entitled "warnings & precautions" warns "one additional 2nd generation centrimag primary console, motor and flow probe are required as backup system in the immediate vicinity of each patient whenever the centrimag or pedivas blood pump is used.The backup console must be connected to the backup motor and to the backup flow probe, have a battery charge sufficient for at least one hour of operation, be connected to ac power (except during transport) and be immediately available should the main console, motor or flow probe experience a malfunction.".The 2nd generation centrimag system operating manual (rev.L) section 10 entitled "emergency and troubleshooting" states that "the recommended practice whenever there is a 2nd generation centrimag primary console or motor malfunction is to replace the console and motor as a set.Remove the blood pump from the malfunctioning motor and console and place the blood pump in the backup motor and console to continue patient support.Do not exchange individual motors or individual consoles during patient support.".The 2nd generation centrimag system operating manual (rev.L) has an emergency/troubleshooting section for the 2nd generation console.The recommended practice whenever there is a console or motor malfunction is to replace the console and motor as a set.Remove the blood pump from the malfunctioning motor and console and place the blood pump in the back-up motor and console.Switch all components (console, motor, flow probe and cables) simultaneously to continue patient support, and then perform troubleshooting on the non-functioning system, when it is no longer being used for patient support.The 2nd generation centrimag system operating manual (rev.L) section 12.1 entitled "appendix i ¿ primary console alarms and alerts" contains a list of console alarms and alerts, as well as appropriate operator response to these events.No further information was provided.The manufacturer is closing the file on this event.
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