Model Number HL-390 |
Device Problems
Device Alarm System (1012); No Display/Image (1183)
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Patient Problems
Insufficient Information (4580); No Clinical Signs, Symptoms or Conditions (4582)
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Event Type
malfunction
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Event Description
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It was reported that the display would not work and it gave no alarms but you could "hear pump run".Patient involvement unknown.
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Manufacturer Narrative
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Date of event and udi number is unknown, no information has been provided to date.Investigation including root cause analysis is in progress.A supplemental mdr will be filed as necessary in accordance with 21 cfr 803.56 when additional reportable information becomes available.
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Event Description
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Additional information received: device was in storage and found during annual inspection.No patient harm.
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Manufacturer Narrative
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Other text: additional information - b5 and h6 updated.
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Manufacturer Narrative
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H3.Device evaluated by manufacturer and h6.Evaluation codes: updated.One device was received.Visual inspected noted a cracked enclosure and broken front cover, worn block assembly and faded line cord.Filled tank with water, attached temperature check, plugged in line cord, and turned on the power switch for functional tests.The display is blank and none of the alarms work when triggered confirming the customer complaint.A root cause was due to a faulty printed circuit board (pcb).A device history record (dhr) review was not performed because the device is beyond a year from its manufacture date and there was no indication of a manufacturing defect during the investigation.Service history review identified this device has not been in for service in the previous 12 months and there was no indication that the complaint was related to a previous service of the device.The existing printed circuit board (pcb) was swapped out for a new one and the liquid crystal display (lcd) worked, and the alarms went off when triggered.No further action taken due to the age and condition of the device.It is deemed beyond economical repair and will be scrapped.
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Search Alerts/Recalls
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