The device was not returned for analysis.A review of the lot history record revealed no manufacturing nonconformities issued to the reported lot that would have contributed to this event.Additionally, a review of the complaint history did not indicate a lot-specific quality issue.Based on the available information the reported difficult to insert was due to challenging patient anatomy.Additionally, the reported deformation and tear at the soft tip appears be cascading effects of the reported difficult to insert.There is no indication of product issue with respect to manufacture, design or labeling.
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