This incident was reported by the patient, they contacted the manufacturer and alleged that the lenses have become damaged which resulted in an eye infection.Patient stated she was prescribed zylette.The healthcare provider stated the patient only contacted them about the lens damage but is being treated for an eye infection and feels it is unrelated to a device problem but related to patient misuse.They indicate the patient is overusing and overwearing the contact lenses, including sleeping with them.This event is being reported with an abundance of caution due to the indication of the eye infection of unknown severity and resolution.Should further information become available, a follow-up report will be submitted as appropriate.
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No device sample was returned for manufacturer analysis.Manufacturing record review found no issues or nonconformance's and no trends were identified.No device related root cause could be established.The relationship between the coopervision device and the incident is unconfirmed.Should additional information become available, coopervision will complete additional investigations and submit a follow-up report as appropriate.It is unknown if the reported infection occurred in the right (od), left (os), or both (ou) eyes.As patient uses a different device in each eye, please refer to manufacturer report cc522375/9614392-2023-00014 for the linked incident report.
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Device sample returned for analysis, received 05 june 2023 and analysis completed on 29 june 2023.Manufacturers incident report is updated to reflect the results of device analysis and investigations.Refer to the following fields for updated or corrected data: b4, b6, d9, g2, g3, g6, h2, h3, h6.Based on manufacturer analysis of the returned device(s) and investigation, no root cause could be established.The relationship between the cooper-vision device and the event is unconfirmed.Should additional information become available additional investigation will be completed and a follow-up submitted as appropriate.It is unknown if the reported infection occurred in the right (od), left (os), or both (ou) eyes.As patient uses a different device in each eye, please refer to manufacturer report (b)(4) 9614392-2023-00014-1 for the linked incident report.
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