The manufacturer received information alleging the dreamstation 2 advanced auto cpap device will not power on.There was no report of patient harm or injury.The device was returned to the manufacturer's product investigation laboratory for evaluation.External investigation found no significant observations.Using the returned power supply and cord, pil applied power to the device and confirmed the unit does not power on.Shortly after applying power the technician observed a burning electronics odor and removed power from the device.Internal investigation found thermal damage to the q2 and c44 on the top side of the pca.Physical damage and contamination were observed on pads in the vicinity of the failed components.Evidence of thermal stress (smoke residue and discoloration) was observed on the underside of the touchpad component of the ui panel.No evidence of water ingress was visible on the interior of the ui panel, the interior of the rear panel, or on/in the iso tube.Microscopic review of the pca found a fine blue-green powder and an orange-brown substance between the corner of q2 and the through-hole pad of r248.The two through-hole pads closest to the q2¿s white orientation dot show evidence of solder leaching, one of which also shows evidence of damage to the substrate beneath the pad.Pil was able to confirm the complaint but is not able to confirm the service technician¿s evaluation that it is due to water ingress.Q2 and c44 show thermal damage, there are unidentified contaminates on the pca in the vicinity of the damage, and there is unusual leaching and physical damage to eye pads.
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