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Model Number HL-390 |
Device Problem
Device Alarm System (1012)
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Patient Problem
Insufficient Information (4580)
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Event Type
malfunction
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Event Description
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It was reported, that the low fluid alarm kept "alarming".Patient involvement unknown.
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Manufacturer Narrative
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B3: date of event and d4: udi number is unknown.No information has been provided to date.Investigation including root cause analysis is in progress.A supplemental mdr will be filed as necessary in accordance with 21 cfr, 803.56, when additional reportable information becomes available.
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Manufacturer Narrative
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Device evaluation: one device was returned for investigation.Visual inspection noted a cracked enclosure, impact damaged to front of the printed circuit board (pcb) and cover, and an outdated pcb and power switch.The complaint could not be confirmed or duplicated during functional testing.Customers often confuse the low water level alarm with the disposable alarm.The microswitch was damaged and causing the device to alarm.The root cause of the damage could not be identified.Product was beyond a year from manufacture date and there was no indication of a manufacturing defect during the investigation, so a device history report (dhr) review was not required.Service history review identified this device has not been in for service previously.No action taken due to the condition of the device.It is deemed beyond economical repair and will be scrapped.
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Search Alerts/Recalls
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