The manufacturer received information alleging that the dreamstation 2 advanced auto cpap device circuitry is smoking after 20 minutes of running and the "service required" message comes up.The user also alleges the device will not turn on.There was no report of patient harm or injury.The device was returned to the manufacturer's product investigation laboratory for evaluation.During the evaluation, the technician verified the device would not power on; therefore, functional testing was unable to be performed.No error log information was able to be obtained.A visual external and internal inspection of the device was performed which found the following: the back of the ui (user interface) display had potential black and brown burn marks on it and the ribbon cable had white residue resembling potential mineral deposits.Q3 (phase b) of the motor circuitry, on the pca (printed circuit assembly), was blown apart along with surrounding components and some white residue (resembling potential mineral deposits) was present with unknown brown contamination.Bottom screw of the enclosure has white residue (resembling potential mineral deposits) on it.Iso port tube had unknown brown corrosion on it at the part that sits under q3 of the pca.White residue, resembling potential mineral deposits, was found at d31 of the pca and the surrounding area along with potential black corrosion at a circuit via.One of the pca screws had white residue on it, resembling potential mineral deposits.On the underside of the pca where q2 is located, there was potential unknown brown corrosion along with white residue, resembling potential mineral deposits.On the underside of the pca at r99 there is potential black corrosion.Tiny unknown white, black and brown specs of contamination were at the bottom of the blower box.There were potential mineral deposits on the bottom of the blower motor, bottom of the blower box and on the bottom of the enclosure.The evaluation of device concluded that the potential mineral deposits on the bottom of the blower box and the blower motor indicates water ingress.Potential moisture getting into the device where the pca is located is believed to be the primary cause of the reported symptoms.
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