H10: the device was received for evaluation.A visual inspection was performed which observed that the housing was malformed which caused the white color coil cap to separate from the housing of the device.When the housing is malformed, particularly at the neck area of the housing, the coil cap no longer fits the housing and it would separate from the housing.The reported condition of broken at the fill port was not verified however, the condition of a malformed housing resulting in coil cap separation was verified.The cause of the condition was due to the device being exposed to extreme heat temperature during shipping.The label on the product carton indicates "recommended storage temperature: room temperature.Avoid extreme temperature.¿ a nonconformance has been opened to address this issue.Malformed/deformed housing would be apparent at the time of preparation and filling of the device and rendering the device unusable.As this is an obvious issue that would be noted during preparation, the device would be discarded and not sent to the patient for use.The reported issue would lead to delay in therapy as the customer has the option to replace with new supplies.As specialty therapy devices are not intended for critical/life sustaining medication, the expected harm for delay of therapy is negligible.A batch review was conducted and there were no deviations found related to this reported condition during the manufacture of this lot.Should additional relevant information become available, a supplemental report will be submitted.
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