Model Number CAX521H12C |
Device Problems
Noise, Audible (3273); Excessive Heating (4030)
|
Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
|
Event Date 03/10/2023 |
Event Type
malfunction
|
Event Description
|
The manufacturer received information alleging of a thermal event to a dreamstation 2 advanced auto cpap device.The user alleges the device was loud.The user alleges the unit will no longer power on.There was no report of patient harm or injury.The device was returned to the manufacturer's product investigation laboratory for evaluation.During the evaluation the technician was unable to confirm the complaint of the device being loud.The technician found thermal damage to the pca at q2 and q3.There was evidence of water ingress to the cpa.Evidence of water ingress to the blower and thermal stress to the lcd touch display was also found.
|
|
Manufacturer Narrative
|
Corrective and preventative actions have been opened by the manufacturer to address the water ingress identified upon investigation.
|
|
Manufacturer Narrative
|
The manufacturer previously reported information received alleging of a thermal event to a dreamstation 2 advanced auto cpap device.The user alleges the device was loud.The user alleges the unit will no longer power on.There was no report of patient harm or injury.The device was returned to the manufacturer's product investigation laboratory for evaluation.During the evaluation the technician was unable to confirm the complaint of the device being loud.The technician found thermal damage to the pca at q2 and q3.There was evidence of water ingress to the cpa.Evidence of water ingress to the blower and thermal stress to the lcd touch display was also found.On the previously submitted report, the reporter country in section e was listed incorrectly as the united states.The country should have been listed as "canada".It is corrected on this report.Box e - updated reporter information including reporter country.
|
|
Search Alerts/Recalls
|