Other text: d10.Device available for evaluation; h3.Device evaluated by manufacturer and h6.Evaluation codes: updated.One device was received dirty, front cover broken, water tank cracked, float switch was stained, microswitch had broken lever, serial number and "tuv" were torn.Functional testing confirmed the complaint as the device failed on water level; when depressing the float switch the unit did not alarm, and led did not light.The root cause was due to a faulty printed circuit board (pcb).It was unknown what caused the fault.The product's history records were reviewed and there were no non-conformances nor service-related issues that would have resulted in the reported complaint.Replaced printed circuit board (pcb), float switch, water tank cover, microswitch, line cord, front cover.Performed preventative maintenance (pm) and calibrated.Device passed all functional and delivery tests.
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