It was reported that the ventilator's support arm 177 was broken.Identification of issue has been done by analyzing problem description, service report, communication with field service engineer (fse) and provided picture.Based on technician statement it was concluded that the support arm was broken at the joint nearest the bracket.The support arm has been replaced to resolve the issue.The issue was decided to be reported as the broken/damaged support arm may lead to stop of ventilation (extubating) or injury.There was no patient harm.The root cause to the reported issue has not been determined.The correction of field g4 date received by manufacturer was required.This is based on the internal evaluation.Previous date received by manufacturer: 05/02/2023.Corrected date received by manufacturer: 04/26/2023.
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