Other text: d10.Device available for evaluation, h3.Device evaluated by manufacturer and h6.Evaluation codes: updated.Device evaluation: one sample was received.The visual inspection found no damage.During the functional testing, the sample was connected to a filled cassette and a pump.The pump was set to run and no alarms were activated.The customer reported failure was not confirmed.A root cause was unable to be confirmed.There was no non-conformance or deviation related to the failure reported in the device history record for finish good and component associated.By the date of this complaint investigation report no complaint related to the failure mode and lot number reported in the last 12 months.
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